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Innovative HR Practices

People Strategy

Transforming human resource strategies through behavioural science, cognitive insights and data-driven approaches.

Overview

Most HR practice is intuition that has been formalised into paperwork. Unstructured interviews predict performance far more weakly than the confidence of interviewers suggests. Annual reviews measure recency and rapport alongside contribution. Training is evaluated by attendance and satisfaction because measuring capability change is harder.

None of this persists because HR teams are unserious. It persists because the alternatives require behavioural evidence, and that evidence has stayed inside academic literature rather than reaching practice.

We rebuild people processes on that evidence — selection, development, performance and retention — so decisions about people meet the same standard of rigour the organisation applies to decisions about capital.

What's included

The engagement, component by component

01

Structured Selection Design

Role-anchored, evidence-based selection: work samples, structured interviews with defined scoring, and criteria fixed before candidates are seen rather than after.

02

Bias & Decision Audit

Where subjective judgement enters hiring, promotion and performance decisions, and what it is systematically doing at scale.

03

Development for Transfer

Learning designed around retention and application — spacing, retrieval practice and realistic transfer conditions — rather than around content coverage.

04

Performance Systems Redesign

Review processes that measure contribution rather than memorability, with the rating mechanics built to resist the distortions that make most systems unreliable.

05

Retention & Engagement Analytics

Identifying the actual drivers of departure in your organisation, as distinct from the ones exit interviews politely report.

Signals you need this

  • Hiring feels rigorous but predicts performance poorly, and nobody has checked whether it does.
  • Promotion and review outcomes correlate with visibility and proximity more than with contribution.
  • Training completes, satisfies, and changes nothing measurable in how work is done.
  • Bias mitigation consists of awareness sessions, which have weak evidence behind them, rather than structural changes to how decisions are made.
  • Retention initiatives address the reasons people give rather than the reasons that actually drive departure.

What changes afterwards

  • Selection processes with demonstrable predictive validity, and the data to keep proving it.
  • People decisions that are fairer and more defensible, achieved structurally rather than through exhortation.
  • Development that produces observable capability change on the job.
  • Performance systems managers trust enough to use honestly.
  • Retention improvements traceable to specific, deliberate process changes.
How we deliver

A four-phase engagement

PHASE 01

Discovery

We map how the work is done now — through interviews, shadowing and review of real cases rather than documentation alone.

PHASE 02

Diagnosis

We identify where cognitive load, miscalibrated trust or structural friction are degrading outcomes, and quantify the cost.

PHASE 03

Design

We design interventions sized to the problem — procedural, technological, structural or developmental.

PHASE 04

Deployment

We support rollout and measure what changed, so the engagement closes with evidence rather than recommendations.

Best suited to
Enterprise HR & People FunctionsEducation & Professional TrainingTechnology & Product Teams
Other services

Tell us about the decision you're trying to get right.

One conversation is usually enough to know whether this is the right engagement for your organisation.

Book a consultation